Return and Refund

 

 

Aquarshop.com is operated by FASHION CART PVT LTD, registered in England and Wales under the Company No. (13583952). Let’s start to know about our Return & Refund Policy.

We will happily accept returns on all full priced items for any reason within 30 days of receipt for a credit note or a full refund. So returning a product to us is very easy.

To return your product(s) simply mail your things back to us!  We will handle returns in something like 7 to 10 days of accepting your things. Once your return is received and inspected, we will send an email to notify you that we have received your returned package.

Return Conditions:

 
  • We reserve the right not to accept any return if the product shows signs of use or altered from its original condition. All items must be in their original condition; are accepted at the discretion of our team.
  • Customers are responsible for shipping costs of all returned and exchanged items. Shipping costs are non-refundable.
  • If you believe you have received an item different to the one you ordered, please email us with a brief description of the item you have received.
  • In the case that something is faulty or damaged, please contact us as soon as possible.
  • Please note, we are not responsible for lost, stolen or undelivered returned packages.
  •  If you require any further assistance please contact us at our mail service.